onesixthwarrior wrote:Again, my role is not to defend him, and I can't speak to forums I don't visit. DFC and Andrew weren't always against this guy, and in Andrew's case, wrote very positive reviews of him. DFC has defended him publicly, and has even endorsed him on at least one forum. He's provided product support for people who have purchased their figures from other vendors.
Maybe he's tough to deal with in business, maybe some of his prices are crazy (I know at least some are). A lot of the same things are true of other vendors and suppliers in the hobby. I'm not condoning any of this, but I won't participate in a public vendetta against one who happens to have run afoul of a vocal group.
I can't speak for other forums, but reviews don't get erased under my watch. They're an important part of the discussion, even unfair ones.
That's a very jaded viewpoint I must admit.
Andrew, Chung and myself at one point in our lives, yes, all were friends with Chad and backed him on several occasions. That was the PAST. This is the present. What Chad WAS and what he has become are two totally separate individuals. The guy I used to call my friend stabbed me in the back by trying to destroy my business by trashing me to vendors, trying to get suppliers and vendors to not work with me, by messaging customers of mine to sway them over to his site instead of mine, and by even hopping on my sales posts and trying to offer better prices if they buy from him instead. And that's just for starters. The stories I have on what he's done to OTHER retailers is just as bad and then there's his issues with factories and vendors in China/HK!
I'll let Chung speak on that if he wants.
Sure he's provided support......he likes to keep up a facade to the general public. He's a snake charmer. If you're a customer, or a potential customer, he will show you lots of love. But if you need to return something? Or have a gripe about one of his products? Good luck. Shipping issues? Instead of doing like any business SHOULD do, and take care of as the sender, he makes the customer take care of the leg work. Don't believe me? Ask.....that person is here in fact in this forum. And he did eventually help.....after several emails were ignored and the customer posted about it in a public forum.
Let's also bring up the fact that he's been banned in several FB groups (not just mine), and several online forums.
I think I've said enough for now, but it seems your mind is already made up by your words of defense.
I used to be a regular member at MWD like Andrew and Chung......I go back to when it started in 2000, by Mark Volk. It was a good place then but then the crazies took over. And guys like Chad started poisoning everyone. I made an attempt to re-enter once I started business because I wanted to let everyone know what I was doing, and to give them a viable option of a retailer who actually DOES care about the customer moreso than the profit or the recognition. I don't spam the place like Mr. Vania does across the forum, I will post in the dealers section.....where it's supposed to be, and not all over the general section....... because I like to follow rules, protocol and common sense. I don't care for spreading propaganda to further my cause.
Sorry for taking the discussion this way Stryker2011.....not my intention but when it comes to the current subject matter, it's not one I care for lightly.